“If we have 2 ears and 1 mouth, it is to listen twice as much as we speak.” This quote is however so little respected in our world. It’s crazy !


Many companies say they have the customer at the heart of their business, but that’s often not true.
Are you also making this mistake?
Do you listen to your customers enough?
Are you able to separate the important from the unnecessary?

Training & Co'm

I tell you about it in this video 32 of the MSB show:

More information here

I’m providing you with other interesting information and answering all your questions here.